Viewpoint For Field View | Industry Blog | Viewpoint Construction Software

Viewpoint For Field View

This is the third post in Viewpoint’s new blog series by Richard Scott focusing on the Value of Mobile Field Technology

Punch, Snag, Action, Defect, Outstanding Work, Variation, Safety, Damage; there are many ways our customers put our task management tools to work. In this blog, we’ll take a look at the key aspects of Viewpoint For Field View’s tasks management capability and introduce some of the principles which differentiate our approach to managing tasks at an operational level whilst ensuring the data integrity our customers need to drive business intelligence.

Instructing “Someone”, to go “Somewhere” and do “Something” and keeping track of that request is the essence of task management. In its simplest form, this could be a verbal instruction followed up a few days later with a statement like “Have you done that?” This type of uncontrolled and unaudited practise still has its place in the dynamic world of a live construction project, but when the number of tasks you’re required to track starts running into thousands, it’s just not an option to do this. That’s why when the Field View team were first asked to improve the snagging process (or punch lists as our US colleague call it), we started by deconstructing the someone, somewhere, something and thought carefully about how this could be captured quickly and easily using a mobile device.

The “Someone” in the task management process is usually a specific sub-contractor but could also be any other member of the project supply chain. Supply chain members in Field View are defined using four key attributes, Package Name, Trade Discipline, Organisation Name and Role, yet it’s not essential we encourage our customers to define these attributes at the business level. Ensuring that all your projects use the same language is necessary for providing good quality reporting and business intelligence. If your site teams describe the same discipline in multiple ways then it affects your ability to accurately analyse data, deliver reports and determine performance. For example, being consistent with terms like “Painter”, “Decorator”, “Painter & Decorator”, “Finishes” or whatever term you use to describe the organisation that applies paint is important. A supply chain members “Role” on the project determines what information their people can see and what they are able to do when they use the Field View mobile app or when they logon to the website. Field View project roles are configurable and allow very high level of control and fine tuning of a supply chain members rights.

The “Somewhere” in the task management process is most frequently a zone, space or room which is represented on a drawing. Field View requires a task to be assigned to a pre-defined project element which can be defined either as a Location (as described above) or as an Asset, for example an item of plant or equipment. It’s interesting to see that the thinking that was applied to Field View is almost identical to some of the standards being defined for describing today’s BIM data. In fact, so much so that project location and asset data contained within a model that has been extracted to a COBie compliant spreadsheet can be imported directly into Field View and used to populate Field View project geometry. We also recognised early on that our customers work best within a visual world and we introduced the idea of marking up 2D construction drawings over a decade ago. Field View has a unique approach to drawings called calibration. Drawing calibration allows a 2D drawing to become spatially aware which enables a Field View user to drag a task marker onto the drawing without having to pre-select a room space or zone, safe in the knowledge that our app knows where the marker has been placed. QR codes can be used to quickly select a specific location with the Field View app automatically zooming into the relevant part of the drawing – ready for you to start working.

blog3 task screen shot FV on tablet


The “Something” in the task management process is managed using Field View common task libraries and again, whilst not essential to the operation of the system, ensures that a task can be raised with the minimum amount of user interaction or screen taps. Common task libraries allow standard operational issues for a supply chain member to be pre-defined and applied across all projects and new library items can be added on the fly whilst out on site.

Field View tasks are user-definable which means that our customer are able to engineer their task management system to an exact specification which is applied throughout their organisation or if necessary, create a specific task definition to meet a special project need. Task specifications are version controlled, so changes made are reflected immediately throughout your business and user community.


Finally, any Field View task will have a workflow. A workflow is a predefined sequence of status and colour coding that determine the stage of the task within the corrective action lifecycle. For example, a punchlist task may have a four state workflow defined as “Open”, “Available for Inspection”, “Rejected” & “Closed”. Each workflow status has attributes of its own which can be set to determine whether tasks with that status remain available on the mobile application, or if picture media should be archived to optimise device memory. Task workflow status also works alongside supply chain role allowing our customers to fine tune what project supply chain members can see and what task status they are able to assign. We also maintain a full task workflow audit trail so you can look back to see who updated a task workflow, when it happened, and if it occurred via the web or on the mobile app.

So, there really is a lot more to a Field View Task than meets the eye and this is because our task management system is the result of over 15 years of feedback from operational teams who are using our tools in the field and business users who manage the data we create. This is why Field View is a lot more than just a punch list tool -it’ a sophisticated and comprehensive task management system.
So, I hear you say “This sounds very complicated and a whole lot of work to set-up”. Well it can be if you need to engineer a bespoke task management solution designed to meet the needs of a specific client or project. But if not, the chances are you will be able to use one of the many out-of-the-box Task and Workflow definitions and apply a Standard Project Role to fast-tracking your configuration and set-up.


This is the second post in Viewpoint’s new blog series by Richard Scott focusing on the Value of Mobile Field Technology. 

Successful Construction Starts with Usable Data

I was once told that successful construction is about effective communication and as the Field View product has evolved, this perspective has always been at the forefront of our strategy and development. That’s why when people declare, “It’s all about the data,” I emphatically respond, “Oh no, it’s not!” Data becomes useful when it is given context and has structure, or when it has transformed into usable information. “Ah, so it’s all about the information, then?” you ask. Well not quite; it’s about how that information is used to achieve the desired goal. And, in construction, that’s usually measured in terms of product quality, delivery, safety, environment, and cost. However you set about achieving these goals will be relative to your perspective, either operational or business.

The Operational Perspective
Since 2001, the Field View team has been focused on delivering benefits to the community that work within the bounds of the project. These are the people that I often refer to in terms of hard hats and muddy boots. They are the Project Managers, Construction Managers, Site Managers, Site Engineers, Quality Control Engineers and Safety Managers. These team members are primarily interested in how Field View can improve their day, allow them become more productive and provide better visibility into a project’s performance. These team members are tactical and would prefer to spend time out on the jobsite dealing with operational project issues rather than in the site cabin managing paperwork. Field View delivers productivity improvements that they appreciate and value; time savings, collaboration and project control are of the utmost importance.

The Business Perspective
With impressive feedback coming from the operational teams, it wasn’t long before Field View began to attract the interest of the broader business teams. We started talking to CEOs, CIOs, COOs and Directors who had a different view on the information they needed and the value it would bring to an organization. They talked to us about delivering process control and consistency, data integrity, business intelligence and a requirement to integrate with other business systems. They were looking at a bigger picture and wanted to know how Field View could be used to support the strategic interests of the enterprise as a whole. In 2008, we began the process of completely re-engineering Field View to address the needs of the enterprise community.

So how does Field View provide tangible value to both of these distinct groups? The answer lies in the history and experience built into the development of Field View. In my last blog post, I shared the lengthy history of Field View and the reputation we have earned. Field View is the result of 15 years of feedback and collaboration with the construction industry – listening, learning and innovating every day. Today, our enterprise customers have chosen Viewpoint to be their strategic technology partner and they realise that the value Field View brings to their business is actually greater than the Operational Value + Enterprise Value. Our Enterprise partners refer to Field View as a “Business process re-engineering tool.” I could not have defined Field View better myself and I think that demonstrates the power and versatility of Viewpoint’s products and services.

User Perspective Data Knowledge


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Contributed by Monike Oliveira, Viewpoint Lead Development Specialist, Australia

Sydney Build Expo 2016

This year’s Sydney Build, held the 10 -11 of March, was held in a beautiful industrial area just a 5-minute walk from Redfern Station in central Sydney –The Australian Technology Park (ATP). ATP is a unique place that reminds me of the Viewpoint office headquarters – a modern, renovated building in a booming industrial area located in Portland, Oregon – USA.

The weather during the conference was incredibly hot and humid. Nevertheless, that did not hinder the exhibitors nor the attendees’ commitment to the event. Sydney Build offered information on the latest construction projects, trends, developments and investment opportunities to be found in New South Wales and Sydney – the building capital of Australia.

Sydney build image 4

Key Happenings at the Event
During the “Meet the Contractors Workshop”, several industry leaders discussed the latest developments, challenges and opportunities in Sydney and for the Australian construction industry as a whole. Attendees included: Warwick Johnson, Director of NSW/QLD, Brookfield Multiplex Australasia; David Alessi, NSW Chapter President, Australian Institute Buildings & Business Development Manager; Greenpoint Construction Group; and Hylton Bloch, Projects Director at Lahey Constructions (a Viewpoint Construction Software customer).

Participants shared their insights, experiences and ideas of how technology is important and how BIM & collaboration tools and solutions are helping companies deliver higher quality construction projects in an efficient manner. The workshop covered the current construction market, as well as the future of the market and their commentary and insights made it easier to understand how technology plays a significant role in the construction industry. Lahey Projects Director, Hylton Bloch, offered: “I love the technology we have available at the moment.”

Additional topics discussed included BIM, going paperless, collaboration and GPS location defect management as well as 3D models, 3D printing, 3D scanning, drones, 3D Virtual Reality Construction Site, and prefabrication.

John Adams, Viewpoint Product Manager, Architect, and all round BIM & collaborative software solutions expert, participated in the BIM Open panel discussion. The panel discussed how important BIM & collaboration solutions are for this growing, global industry. John, who lives and works in the UK, shared his experiences on how the construction market in the UK is reacting and adapting to the BIM Level 2 mandate by the UK government.

Sydney Build 2016 provided a well-organized event that brought together many skilled, experienced and knowledgeable people under the same roof to understand how we all can work together for the betterment of the construction industry in Australia.





This is the first post in Viewpoint’s new blog series by Richard Scott focusing on the Value of Mobile Field Technology.

Where it all began. A brief history of Field View.Back in 2001 the construction sector was beginning to come to grips with the idea EDMS (Electronic Document Management Systems). Palm OS owned the PDA marketplace, mobile phones lasted days without charging, and the iPhone was just a twinkle in the eye of Apple. It was also the year when the original Field View team started a conversation with the UK Construction Industry about the value of replacing the clipboard, pen, and paper with PDAs for construction site inspections.

Working with innovative, thought-leading UK construction companies including Laing O’Rourke, Mace, and Sir Robert McAlpine, the Field View team was challenged to take a look at punch lists (or snagging as it’s known in the UK). We needed to come up with a more effective way to capture information when in the field and a method to communicate it accurately and quickly throughout the subcontractor community. Technology with these capabilities would help the project management team get the right people to the right place at the right time without the burden and overhead of time-consuming paperwork. However, there was another challenge, too: “We need a more productive team but also need to accurately measure our performance” was what we were told. So we set about building what was probably one of the world’s first mobile device-based punch list tools; if the term had been coined at the time, it would have been called an “app.”

Fast forward 15 years and the technology landscape is drastically different. We live in a world where everyone carries around a mobile phone with computing power (that would have cost tens of thousands of dollars/pounds in 2001). Technology has evolved at an incredible rate and now touches every aspect of our lives, and in some ways Field View’s journey and evolution had a similar trajectory. What started in 2001 as a mobile punch list system has evolved to becoming an essential field tool for dealing with the challenges of information management, communication, reporting, and business intelligence facing the largest construction companies on the planet. Yet Field View is also widely used by much smaller subcontractors that strive to achieve the same goals: to increase productivity and reduce waste.

Over this series of blog posts, I will share with you the Field View story – a story of collaboration with an industry that knew it could do better, and about rapidly changing technology, diverse operational demands, and innovation made possible by a great team of people who share a common passion and vision to make a difference. Thanks for reading.

Get to know Richard.

Richard ScottA true Gen Xer, Richard watched technology and innovation break new ground as computers shifted from mainframes to desktops and Han Solo piloted the Millennium Falcon through the Kessel Run in 12 parsecs. His first computer, a Commodore VIC20 began a life-long fascination with computing and software coding.

In 1997, when US Robotics released the Palm Pilot, Richard quickly knew that this technology would change the world, and that he needed to be a part of the coming mobile revolution. It was at this technological juncture that Richard jumpstarted his career by developing applications for mobile devices.

In 2001, Richard took a call from a visionary owner of a construction company who asked, “Can you help me put mobile computers on the construction site?” This was the start of his journey in developing technologies to meet the needs of the construction industry. Fast forward to 2015, Richard and his construction-specific mobile solution, Field View, joined Viewpoint Construction Software. Richard is proud to be part of a company whose intention is to transform an industry, and have the people, passion, focus, resources and drive to make it happen.


Viewpoint is excited to launch the first in a recurring series of articles focusing on the value of mobile technology and how construction teams, both in the field and office, can capitalize on the benefits these technologies provide to bring about improved project delivery.

Authored by Richard Scott, mobile technology entrepreneur and Viewpoint visionary, Richard shares insights into how technology is changing the construction landscape and how Viewpoint’s new Field View solution provides improved efficiency, enhanced communications, and helps deliver higher quality projects around the globe.

Look for the first post later today!