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Viewpoint Partners

When it comes to setting and measuring KPIs, service managers experience better results when they’re focused on the process of delivering service, rather than the results. For example, rather than measuring profitability or number of service calls per day, start by analyzing the success of the processes involved in delivering service.

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Being able to manage invoices, lien releases, compliancAnns_blog_library_Money_decrease_medium 300 x 154e documents and other expenses efficiently is paramount to your project’s and company’s success.

Did you know that payments to subcontractors can represent more than 75% of a project’s cash outflow?

Read more about the advantages of an effective and efficient AP function to manage subcontracted costs in this article by Viewpoint Development Partner,


AGC Webinar

The Pit and the Pendulum, a short story by Edgar Allan Poe, has many interpretations – as well as interesting quotes like “But what torture awaits me now?” Yet one message to be derived universally from the story is this: People can experience a bad situation and use it to their advantage. So how may we talk about that in the context of Construction Productivity?

There are many factors that can impact a project, driving it toward success or failure and determining the overall construction business. Some of those factors include economic pressures, competition, growing project complexity and demands, construction technology, and new methodology for building. Construction firms can look at these factors as threats to or opportunities for success.

Don’t join Poe in fear and despair! Join Viewpoint and AGC for the May 27th webinar presented by Anirban Basu, Chairman & CEO with Sage Policy Group, who will discuss the correlation between technological sophistication and construction firm performance, while presenting evidence of the connection.  Register here

Based on existing evidence regarding this correlation, the presentation will address performance along numerous dimensions, including profitability, reputation, and quality.

Attendees will gain an understanding of the following:
• National and international economic performance• Employment data and labor force dynamics at the nationwide and regional level• The implications of current construction-related economic indicators• How technological innovation will impact construction industry performance regarding labor, productivity, cost, and project duration• Broader economic trends and how they’ll effect the construction industry

About the Presenter:
Anirban Basu is Chairman & CEO of Sage Policy Group, Inc., an economic and policy consulting firm in Baltimore, Maryland. Mr. Basu is one of the Mid-Atlantic region’s most recognizable economists, in part because of his consulting work on behalf of numerous clients, including prominent developers, bankers, brokerage houses, energy suppliers, law firms, and business associations. He serves as a chief economist and chief economic advisor for several construction-specific associations.


Retaining Great Employees: 5 Strategies for Success, By Michelle Stedman, Director of Professional Services, BirdDog

Industry Poised for Growth & Change
In the latest FMI U.S. Construction Industry Talent Development Report, 53% of companies said that they are facing shortages in terms of skilled workers. Of those companies, 93% felt the actual number of skilled workers available was the reason for the shortage.

As the economy recovers and the construction industry works its way through 2015, businesses are faced with new challenges. Many organizations haven’t been proactively recruiting or retaining employees in an organized manner. Understanding 5 strategies to retain top employees will help you preserve the investments that you made in recruiting in the first place.

Retention Strategy #1: Retention Starts with Onboarding
Retaining your best employees starts on their first day. The Society of Human Resource Management (SHRM) reports that about half of hourly workers resign within the first four months in a position while half of senior outside hires resign within 18 months so you can see why a focus on onboarding is imperative.


Successful onboarding improves job satisfaction, lowers turnover, increases performance levels, reduces stress, and leads to better career effectiveness. Understanding and building an onboarding program around the answers to following questions are a great first step in developing your onboarding strategy:
• What is it that makes a person succeed in your organization?
• What are the norms that can blindside a new hire and isolate them from their colleagues?
• What processes are necessary for them to know?
• What information do they need in order to be successful?

What else do your new employees need to be successful? Start with this list and add to it. To get the rest of the strategies, download 5 TECHNIQUES TO RETAIN EMPLOYEES.



In today’s competitive construction landscape, speed and agility are critical. As a business leader, you also know that time can be the difference between hiring a talented candidate or watching him or her have success with the company down the road. In the long run, it’s the growth opportunity that your company is going to lose if you are hindered by your recruiting and hiring process.

Finding and retaining qualified talent is a challenge that has always been a part of the construction industry. It’s nothing new to you. What is new is the current gap in talent and the shortage of qualified applicants. Finding those candidates with the specialized skill sets and knowledge you need is becoming a time consuming, resource draining, daunting task.

But it doesn’t have to be. It’s time to take the complication out of identifying candidates with the potential to take your company to new heights. It all starts by getting your own house in order. That way, when you make a connection with a great candidate – you’re prepared to hire.

Register Today
BirdDog has done the homework for you and identified 5 top recruitment trends that are gaining momentum in 2015. Join BirdDog for an online webinar on Wednesday, February 4, 2015 that can help you simplify your hiring strategy, improve the quality and quantity of candidates, interview more people in less time, and report for efficiencies and OFCCP compliance. Register Today